Advisory Software Engineer

Team Lead IBM Pureflex Systems


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Goal Focused
  • Inspired team members to perform and produce their best.
  • Determined the duties and responsibilities of individuals on the team.
  • Strong client facing skills.
  • Excelled at identifying, developing and using strengths of team members.
  • Assigned work flow to the members as per their area of expertise.
  • Training team members and getting them productive quickly.

Leadership
  • Maximized opportunities to work on challenging customer needs.
  • Organized training workshops to improve the performance of the team.
  • Ability to infuse positive elements in the team.
  • Skilled in defining and achieving goals
  • Superb organizational, management, and time management skills.
  • Locating and resolving problems and weaknesses in work process.

Be the change you want to see in the world.

Mahatma Gandhi
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Resume

Timothy J Kling

SUMMARY

Hardware & Software Support

Team Lead for a service delivery team. Providing professional support for mid to large companies. IBM Flex System compute, storage, systems management, and networking components. Software support of IBM's System Director doing recreates of server builds. (Red Hat, Suse, Win 03, and Win 08) on IBM X series servers.

Specialties: Red Hat Linux, IBM's System Director, PureFlex Systems, PHP/Mysql

EXPERIENCE

IBM
11/2013 - Present

Advisory Software Engineer Pureflex Team Lead

Team Lead for the Pureflex and IBM's System Director support team. Delivery of problem management support, with focus on technical solutions to IBM's Pureflex and System Director customer base. Leading a team of 20+ members with a diverse set of skills including System X, Power, V7000, switches, networking, Linux, AIX, and Windows. Solid history of delivering outstanding customer service, technical support, and team leadership.

IBM
02/2013 - 11/2013

IBM Pureflex Technical Lead

Technical Lead for the Pureflex and System Director support team. Supporting IBM's System Director, IBM Flex System compute, storage, systems management, and networking components to resolve customer trouble tickets.

IBM
01/2010 - 02/2013

Software Engineer for IBM PureFlex and IBM's System Director

Hardware/Software Support Remote technical solutions delivery for IBM Flex System compute, storage, systems management, and networking components. Software support of IBM's System Director doing recreates of server builds. (Red Hat, Suse, Win 03, and Win 08) on IBM X series servers.

Lenovo
07/2008 - 01/2010

Linux Developer

Developed Preloads of Suse Sled with Kiwi and AutoYast and Red Hat with Kickstart. Tested server builds for certification from Red Hat. Wrote Bash scripts for automation with drive configuration and swap needs. Developed Mysql-PHP web based inventory tracking system. Developed and deployed various web application to track product development.

Suse Kiwi (tcl) and AutoYast development Bash Scripting/Automation Red Hat Hardware Certification testing PHP/Mysql Application development Python/Glade Compiling and testing linux hardware drivers and kernels

Klingsweb
07/1999 - 01/2010

Linux Admin/LAMP

Designed, managed and administrated total web presence for 100+ small businesses/entities Created and maintained FlatoutCMS, an LGPL content management system PHP programming- programmed FlatoutCMS in addition to modules for other programs Maintained CentOS(Red Hat) servers with software and security patches Implementation of GFYD for mail services

Klings Computers
12/1996 - 07/2003

Owner/Operator

Owned a home computer repair shop, grew to install and configure Linux based networks Started as a sole operator and grew to 10 employees Grew sales to three million dollars by third year, company is still local market share leader Extended sales by distributing to surrounding area computer repair shops Sold company (to my first employee) in 2003

Aerodyne Ulbrich Alloys
05/1994 - 03/1997

Waterjet Programmer

Programmed to CNC code from blueprints for high-tech metals and alloys Wrote Assembly Programs to convert specs for cutter Assisted salesmen at machinery trade shows with technical details Invented garnet recovery system, still in use in the industry